24/7 Support

Dedicated Remote Hands Support
& Round-the-Clock Monitoring

At MyCloud.my, we treat your servers as if they were our own. Our highly qualified IT professionals provide 24/7 server support from our on-site command center in Malaysia, ensuring your information assets remain online and secure.

Save the hassle, and leverage on our trained staff for tasks like mounting devices, hardware replacement, and troubleshooting. Our dedicated remote hands support offers comprehensive business IT support to handle these complex tasks efficiently. We also provide standby assistance during critical periods to ensure uninterrupted operations.

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24 x 7 Support

Our local support team is on-hand every single minute of the year just so you don’t have to worry about anything happening to your precious data. Our Remote Hands Service also ensures that we can handle whatever requirements your company might have.
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Professional Support

The MyCloud.my technical support team will work with you to resolve any problems you face via email, phone or live chat

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24 x 7 Management

Highly experienced MyCloud.my team monitors our systems & online software around the clock ensuring that everything stays healthy and operational.

Our offerings include VPS hosting, disaster recovery,  data backup and web hosting – all backed by reliable 24/7 server support to keep your business running smoothly. Our local support team is on-hand every single minute of the year, maintaining your IT infrastructure’s security, efficiency, and uptime at all times.

Product & Services

MyCloud Hosting

Data Center

Cyber Security

Our Services