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24/7 Support

Dedicated Remote Hands Support & Round-the-Clock Monitoring

Dedicated Remote Hands Support &
Round-the-Clock Monitoring

We treat your servers as if they were our own. Our highly qualified and expertly trained team of IT professionals monitors the health of your servers 24x7x365 in our on-site command centre to ensure your information assets are always online.

Do you need trained staff to perform periodic and complicated tasks such as mounting and dismounting devices, replace hardware and troubleshooting? Our Dedicated Remote Hands Service has you covered. We can even perform standby duty for you during critical, can’t-afford-any-glitches periods.

24/7 Technical Support​

Our local support team is on-hand every single minute of the year just so you don’t have to worry about anything happening to your precious data. Our Remote Hands Service also ensures that we can handle whatever requirements your company might have.

24 x 7 Support

Our local support team is on-hand every single minute of the year just so you don’t have to worry about anything happening to your precious data. Our Remote Hands Service also ensures that we can handle whatever requirements your company might have.

Professional Support

The MyCloud® technical support team will work with you to resolve any problems you face via email, phone or live chat

24 x 7 Management

Highly experienced MyCloud® team monitors our systems & online software around the clock ensuring that everything stays healthy and operational.

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