Dear All,   Please be informed that Exitra Solutions will be carrying out planned network maintenance at the following date and time:   Schedule: Date:   Saturday, 14 Dec 2024 Time:  12:00 AM (Saturday) – 4:00 AM (Saturday)   Purpose: Firewall firmware upgrade for MyCloud Virtual Private Server (VPS) Infrastructure. This Planned … Read More »

Dear All,   Please be informed of the following unplanned system maintenance scheduled due  to unforeseen issue and we need to ensure optimal performance and reliability of our services.   Maintenance Details:   Date: 9th November 2024 Time: 9AM – 3PM   Impact on Users:   During the maintenance window access to system/service … Read More »

Dear All,   Please be informed of the following unplanned system maintenance scheduled due  to unforeseen issue and we need to ensure optimal performance and reliability of our services.   Maintenance Details:   Start 18th October 2024, Time: 11PM End Time: 19th October 2024, Time: 6AM   Impact on Users: During the … Read More »

Dear Valued Customers,   With reference to Malaysia’s Budget 2024 announcement by the Government on 13 October 2023, the Service Tax rate will be increased from 6% to 8% effective 1st March 2024 (“Effective Date”). Therefore, the service tax rate for the current services will be revised accordingly.   For enquiries, please reach out to … Read More »

Dear Customers,   Please be informed that Exitra Datacenter will be carry Planned Network Preventive Maintenance during following date and time:   Schedule: Date:   Friday, 9 June, 2023 – Saturday, 10 June, 2023 Time:  10:00 PM (Friday) – 6:00 AM (Saturday)   Purpose: This network preventive maintenance is necessary to ensure … Read More »

Dear Valued Clients,   Kindly be informed that MyCloud always follows best practices from WordPress to serve you better in more secure hosting environment.   We strongly advise all MyCloud clients who used CMS WordPress, to ensure all their custom written applications and websites running on MyCloud hosting server are always updated to the … Read More »

Dear Valued Clients, As part of the upgrade to our hosting platform, we will upgrade current server PHP version from 7.3 to 7.4 in our shared hosting environment at below scheduled date and time. PHP 7.3 reach End of Life on Nov 2021. There has been fixes and updates throughout the life cycle of PHP 7.3, these will stop.   It is now time to … Read More »

Dear Valued Clients, As part of the upgrade to our hosting platform, we will upgrade current server MySQL version from 5.6 to 5.7 in our shared hosting environment at below scheduled date and time. MySQL 5.6 will reach End of Life on February 5, 2021. There has been fixes and updates throughout the life cycle of MySQL 5.6, these will … Read More »